Ultimate Guide to iPod Won’t Sync to iTunes Problems

When you are unable to sync your iPod songs to iTunes, it can be quite frustrating. If your iPod Touch, Classic, Shuffle, and Nano is not syncing with iTunes, here is all that you can do to solve this problem.

Steps To Solve Won’t Sync To iTunes Problem

Won't Sync To iTunes

1. Sync Your iPod With iTunes Correctly


Sometimes the users take the wrong steps in syncing their iPod with iTunes. Here we take you through steps on how to use iTunes to sync songs to your iPod Touch/Classic/Nano/Shuffle.

Two Important Things To Consider Before You Start Syncing

  1. If your iPod contains songs that are not available in your iTunes library, these songs will get deleted when syncing happens with iTunes.
  2. Before you plug iPod into your computer, please check to Prevent iPods, iPhones, iPads from syncing automatically from Edit > Preference > Devices.
Here is how you can sync
  • Start iTunes on your computer
  • Connect iPod Touch to a computer and choose the iPod on iTunes
  • If iTunes shows a pop-up message saying ‘iCloud Music Library is On’, open your iPod Touch and turn off iCloud Music Library via Settings > Music
  • Check Sync Music; and select ‘Entire music library’ or ‘Selected playlists, artists, albums and genres’. Click on the Apply button.
  • This will transfer the iTunes music to the connected iPod.

These same steps can be used to sync photos, videos to iPod via iTunes.

If this trick did not work for you, you can use the mentioned below methods.

Read More: How To Unlock Disabled iPod Touch?

2. After Update/Restore, iPod Touch Won’t Sync or Add Music

After Update/Restore, iPod Touch won’t sync or add music

You might not be able to delete or transfer music from your iPod via iTunes if you have recently updated your iPod. In a case like this:

  • Check if your iTunes is updated with the latest version, if not, please do so.
  • The USB cable which you use should be in a workable condition.
  • Make sure you have a strong Wi-Fi connection if you are trying to sync through Wi-Fi.
  • On iPod Touch(1st/2nd/3rd/4th/6th generation), go to Settings > Music and turn off iCloud Music Library.
  • Go to Settings > Music and toggle off ‘Show Apple Music’ on iPod Touch.
  • Turn off ‘Show Apple Music’ in iTunes on your computer. Click iTunes > Edit > Preferences > General > Turn off Show Apple Music.
  • Before you start syncing songs to the iPod, first add those songs to a playlist.

Read More: Download Free Music On iPhone and iPod Touch

3. iPod Won’t Sync To a New Laptop

iPod won't sync to a new laptop

When you start using a new computer, you might face problem in syncing your iPod with your new iTunes. Here is how you can do it:

  • Authorize your new computer: Before the syncing begins, it is necessary that your iPod considers your new laptop as an authorized device. For this
    • Launch iTunes
    • Choose Account > Authentications > Authorize Computer
    • Enter your Apple ID and password to authorize the computer
  • You need to enable ‘Manually manage music and videos’ option: choose your iPod on iTunes, click Summary >Options and check ‘Manually manage music and videos’.

If you get a message saying that your devices are synced with another library, you will have to erase all iTunes content from your iPod before you attempt to sync it with a new system.

4. When The iPod Sync Option is Disabled or Greyed Out

Greyed Out

You might see that on your iPod Nano, the sync button is greyed out and you are unable to click on it. You might also see that the sync button is not available on your iTunes. Try these methods to resolve this issue:

  • Update your iTunes
  • Sign out of all iTunes accounts on your iOS device and iTunes and then sign back in
  • Authorize the computer


These ways are tried and tested by many iOS users and have worked for them. You should also give them a try.

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How To Unlock Disabled iPod Touch?

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