Cannot Connect To the App Store

Most reliable is one such tag used to address the quality of the iOS device. Not a single machine is less concerned with the quality aspects. However, lately, the company’s reputation is put under the hammer due to the frequent bugs and glitches. Many users have been struggling to find the right solution for similar problems. “Cannot Connect to App Store” is one such problem that needs light.

How To Fix ‘iPhone Won’t Connect To App Store’ Problems

When the overall user interface gets affected by some random bugs, your device is forced to welcome an unwanted issue. This isn’t pleasing that it happens with the smartphone like an iPhone. Moreover, a similar kind of problem appeared in iOS 8, regarded as “Can’t connect to the App Store”. At first, you hardly have any reasons to understand the issues. The error stays with your phone even if you have tried every possible trick.

There are about 10 to 15 ways to solve the issue. And, believe us, these are extremely simple to perform.  We have tried to cover every possible hack that helps you get a quick recovery.  Since many users find it difficult to understand the flow of a solution, there are some of the most straightforward solutions to fix the issue; Cannot Connect To the App Store.

Restart Your Device

Restart iPhone

A thumb rule for any smartphone user! This is the most common method to eliminate minor bugs and software glitches. Such issues can delay and disturb the functions. Not connecting to the App Store could be one of such problems. Try restarting your device and check whether you find your solution or not.

Check Internet Connectivity

There is no rocket science involved behind the fact that you must have an internet connection to connect to the App Store. Verify your Wi-Fi connection and mobile data pack and make sure your device gets continuous internet connectivity.

Verify System Status Page

Not every day you face this kind of issue with Apple’s system. This is a rare event. In the process, a particular area would get affected for specific hours. Therefore, you cannot use the services from Apple. Check your System Status Page for more information. As noted, on Tuesday 4 June 2019, Apple Music and Mac App Store went down.

Shift to The Another Wi-Fi Network

shift to another wifi

Even if you have the best Wi-Fi connection, you may not be able to access the App Store due to some restrictions. Moreover, various work networks block certain sites in order to preserve bandwidth. Hence, try using an alternate Wi-fi network and check if the issue is fixed or not!

Check Your Download Preference

You may not be using the Wi-Fi network to access the Play Store. However, using your phone’s mobile data could also lead you to the problem. In such a case, you cannot connect to the app store or download an application if you have assigned it to be downloaded only in Wi-Fi networks. Even though you hold a 4G data plan, you still can’t make it. Make sure to shift to the Wi-Fi network or change the download preference whenever such a problem arises.

Make Sure You Have Enough Mobile Data

Regardless of whether your settings permit you to download applications over mobile data, your data recompense for the month might be pushed to the limit. 

Shockingly it’s not clear to screen your information utilization on iOS. It’s a smart thought to check the provisions of your agreement to perceive how much mobile data you’re permitted and to discover the date on which your internet data recompense is reset. 

You can reset the Mobile Data Settings on your iPhone in Settings > Mobile Data on that day of the month and in any event watch how much data you are utilizing, and which applications are the greatest information consumers.

Ensure the Availability of the App 

Make sure that the app which you want to download from the App Store is currently available. You can try downloading another app to find out the issue. If you cannot download the original app, that means the system has removed that app from the App Store. This is one such issue that is associated with the iPhone and cannot connect to the App Store.

Log-out and Log-in

You can put some of the necessary steps into the action. You can try out some Simple Resets in order to check if this solves ‘cannot connect to the App Store’ issue. First of all, log-out from the iTunes and App Store, then log back again. Follow the steps mentioned below to do so:

check in to iTunes 7 App Store

Step 1: Go to Settings on your device

Step2: Go to iTunes 7 App Store

Step 3: Next, tap on the Apple ID which is provided at the top of the screen

Step4: Tap Sign-Out

Step 5: Finally, Log-in again. (Provide your Apple Id and Password to log-in)

Clear Device Memory

Maybe, less RAM and not enough storage on your device creates a memory issue. This would end up forcing you to struggle with the App Store connectivity issue. Follow the simple steps mentioned below to solve the issue.

Step 1: Double-tap the Home Button

Step2: Swipe up to the App store to terminate the app

Step 3: Next, re-launch the app and see if the issue is fixed or not

If you still encounter the issue, we suggest you close all the running apps. Restart your phone to clear out the memory. Now, check whether you are able to connect to the App Store or not.

Force- Refresh the App Store

It used to be conceivable to refresh the App Store application by tapping multiple times on the notification bar at the base, however that element was expelled in iOS 11. Be that as it may, in case you’re attempting to get updates to stack, you can drive refresh by pulling down on the screen until a turning symbol shows up.

Verify Date and Time Settings

Since the App Store receives the Date and Time information to check on your location, you must have correct settings. Follow the steps mentioned below to verify the Date and Time Settings.

verify date and time

Step 1: Open Settings App on your iPhone

Step2: Go to General

Step 3: Tap on Date and Time

Step4: Finally, choose to Set Automatically

Reset Network Settings

This method has worked for many, and it may work for you too. Try resetting your Network Settings. Follow the steps mentioned below to do so:


Step 1: Go to the Settings App

Step2: Tap on General → Reset → Reset Network Settings.

Once you reset all the network settings, you will be able to connect to the App Store.

Perform Software Update

Make sure your device is running on the latest iOS. If not, then you are needed to perform software updates in order to eliminate minor bugs and software glitches. Follow the steps mentioned below to do so:

Update software

Step 1: Open Settings App on your device

Step2: Tap on General

Step 3:  Tap on Software Update

If you see any pending update, then, without any delay, update your device to the latest version.

Contact to Apple Support Centre

If none of those mentioned above tips has helped you, then there’s only one way. Visit your nearest Apple Support Centre and ask for further advice. Probably, here, you will be able to put an end to your problem.

Final Thoughts

We have almost covered every hack that possibly solves the issue. However, if you find another interesting tip, do mention in the comment section below. While you perform the above hacks, make sure to follow the instructions as given.

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