How to Fix an iPhone XS Max not Connecting to Bluetooth device

iPhone not connecting bluetooth device

Advanced Bluetooth technology is one of the most contemporary features available in high-end smartphones. And, Apple would not stay behind when it comes to providing such features on iOS devices. With the same concept, Apple has introduced iPhone XS Max with an advance Bluetooth technology which enables a user to pair iPhone with other Bluetooth devices.

Fix an Apple iPhone XS Max that won’t Pair or connect to third-party Bluetooth device [Troubleshooting Guide]

To utilize this feature, all you need to do is enable Bluetooth feature on your iPhone. Once you toggle on Bluetooth on your iOS device, you are all set to pair iPhone to other Bluetooth devices. But, ensure that Bluetooth device with which you want to pair your iPhone is compatible and must be within the range which will make the pairing process easier and quicker.

However, many iPhone users are complaining about the issue that their iPhone cannot be paired with a third-party or non-Apple Bluetooth device. We observed that despite having an advance Bluetooth technology and commendable operating systems, some factors make the pairing process more complicated which would seem very easy in the first place.

If you are facing the same problem with your iOS device, then you have come to the right place. In this article, you will find out how to fix an Apple iPhone XS Max that won’t pair or connect to a third-party Bluetooth device.

How to troubleshoot iPhone XS Max that won’t pair or connect to third-party Bluetooth device

Before we move to the real solutions, you need to ensure the following mentioned conditions are fulfilled since these factors are very much in the picture which doesn’t allow pairing to happen.

  • You need to check the compatibility of your Bluetooth device. Ensure that the Bluetooth accessory which you want to pair with iPhone is incompatible with iPhone XS Max.
  • Ensure that the Bluetooth device runs with iOS 12
  • Make sure that the Bluetooth device and iPhone both are kept within the range while pairing. It is better if you keep them next to each other.
  • Ensure that Bluetooth device is On and must be in discoverable mode.

Once you apply the aforementioned factors perfectly, you will be able to connect the Bluetooth device with your iPhone. However, if you are still unable to pair or connect iPhone XS Max to the Bluetooth device, then you need to troubleshoot your mobile device. And, to do that, here are a few substantial solutions that you can implement to fix the error.

Solution 1: Restart your iPhone XS Max and third-party Bluetooth device.

By chance, if it is the first occasion when you want to connect your iPhone to the Bluetooth device and suddenly you happen to face the pairing issue. That means the pairing failed due to some initial glitches.

If you don’t know the exact reason, we recommend you to try a soft reset which will remove general errors from both your iPhone and Bluetooth device. By rebooting both the devices, you will be able to eliminate minor errors that cause the pairing issue. To restart your iPhone XS Max, follow the mentioned steps below:

restart iphone

Step1: On your iPhone, you need to press and hold the power button and one of the buttons from volume keys simultaneously. After that, you can release those buttons once you see the power of the menu on your device screen.

Step 2: Next, drag down the power off menu slider to fully switch off your iPhone.

Step 3: Wait for 30 to 40 minutes, and then switch on your iPhone. You need to press and hold the power button to turn on your device. The process should continue until you see the Apple logo on your device.

Next, you need to restart your Bluetooth device which will solve the firmware issue if any. These issues probably are the reasons that don’t allow your Bluetooth device to connect with iPhone XS Max. follow the simple steps mentioned below to restart your Bluetooth accessory.

Only step:  to turn off your Bluetooth device, you need to find the Power button and press it. Wait for a few seconds and then again follow the same steps to turn on your Bluetooth device again.

Once you are done with the restart, try pairing your iPhone XS Max to Bluetooth device and check whether your issue is solved or not?

Solution 2: Toggle Bluetooth Off and turn On again.

Sometimes, your iPhone faces minor errors and data corruption within the system which may result into pairing failure for your Bluetooth system. Fortunately, there is an easy solution to fix this error, here, all you need to do is turn off the Bluetooth feature on your iPhone and turn it on again.

turn on bluetooth

This technique is considered as one of the most easy and convenient ways to solve the pairing issue. Follow the steps mentioned below to turn off/on your Bluetooth feature from iPhone XS Max.

Steps :

Navigate to the settings🡪Bluetooth menu, here, you need to tap the Bluetooth to make this feature off for your iPhone. Next, it is better to restart your device and then turn on the Bluetooth feature again by following the same procedure which you have performed to turn off the Bluetooth feature.

You can also turn on and off Bluetooth through the control center. Follow the steps mentioned below to do so.


Step 1:

Open control centre on your iPhone XS Max where you will find Bluetooth icon provided there. Here, you need to tap on the Bluetooth icon to turn it off or on.

Step 2:

You can also toggle Airplane mode on your device which will make Bluetooth and all other wireless features on or off. To do so, navigate to the Settings 🡪 Airplane mode menu, click on the switch ito turn off or on the Airplane mode.

airplane mode


Whenever you turn on Airplane mode, it will automatically disable all the wireless features on your iPhone including Bluetooth and Wi-Fi, and only be enabled when you turn off the Airplane mode. This would become your simplest way to restart your device in terms of disabling all wireless features available on it.

Needless to say, this technique has turned out as a blessing for iPhone users who were constantly struggling to solve network related issues including Bluetooth pairing.

Solution 3: Forget Bluetooth device and then try adding it back

If you have ever tried connecting the Wi-Fi network, you probably know about the corrupted Wi-Fi networks. Similarly, Bluetooth connections sometimes face the same issue on your mobile device.

Like a corrupted Wi-Fi connection, Bluetooth connection can be solved by performing forget Bluetooth devices on your iPhone. Once you forget the Bluetooth device, you can manually set it again. Follow the mentioned steps below to forget or delete the Bluetooth device on your iPhone XS Max.

Step 1: Launch setting and go to the Bluetooth menu on your iPhone.

Step2: here, you will find the information icon (i) which is placed next to the Bluetooth device which you wanted to connect. Tap on that icon.

Step 3: Next up, you need to tap on the option Forget this device

Step 4: Lastly, tap forget device to finish your action.
forget wifi

After completing the aforementioned procedure, you need to restart your iPhone. Thereafter, go to the Setting menu and open Bluetooth menu. Now toggle on Bluetooth and let it scan for Bluetooth device which you want to pair. After a while, you will see the Bluetooth device under my device section, try to make the connection with the device and check Bluetooth pairing issue is solved or not on your iPhone XS Max.

Solution 4: Reset network settings on your iPhone XS Max

This is the most effective and accurate solution one could ever ask for solving the Bluetooth pairing issue. Here, you need to clear all the associate network settings including mobile networks, APN, VPN, and save Wi-Fi password as well. follow the mentioned steps below to reset the network settings on your iPhone XS Max.

Step 1:Launch the setting app on your mobile device
Step2: Next, tap on General
Step 3: Scroll down and here, you need to select Reset by tapping on it.
Step 4: Now, choose Reset network settings option from the menu.


Step 5: Here, you need to provide a password of your iPhone.
Step 6: Lastly, tap the option which will confirm the network settings reset selection

Now, you need to wait for a few minutes as the network settings reset would be in the process. Once it gets finished, your iPhone will automatically reboot. Later, you need to toggle on Wi-Fi and Bluetooth features and try to pair iPhone to third-party Bluetooth devices. Check whether your issue is fixed or not?

Solution 5 Update your iPhone to the latest software version

Sometimes, the software itself creates conflict that doesn’t allow your mobile device to connect with any Bluetooth device. Sometimes, companies roll out specific updates and security patches after recognizing the issues in order to fix bugs and minor errors.
update iOS

If you are using an older software version, then you might face such Bluetooth pairing issues. It is possible that some randomly generated software bug would be creating such an issue on your iPhone. if you want to solve this, then you must update your iOS to its latest version. To do so, follow the quick step mentioned below.

Quickstep:  Navigate to the settings🡪general🡪software update menu. If there is any update available, tap update to update your iOS.

Note:  It is necessary to take a backup of your iPhone before you perform the software update. It is better to back up data in the first place. Once you update iOS, reboot your mobile device to make sure all new system changes have oriented perfectly. Next up, you can try pairing Bluetooth device with your iPhone XS Max.

If you are still unable to connect/pair the Bluetooth device with iPhone XS Max then follow the instructions mentioned below.

Attempt to match it with some other good Bluetooth gadget including your Bluetooth car. Simply ensure the two gadgets are inside the predetermined Bluetooth pairing range, turned on, and in discoverable mode. If that your iPhone sets with or interface with your other Bluetooth gadgets aside from one, at that point the issue is on that Bluetooth device.

All things considered, you can have a go at reaching the producer of that Bluetooth gadget for further help. Something else, take it to an administration community for equipment evaluation. In the interim, if your iPhone XS Max won’t match to any of your Bluetooth gadgets notwithstanding when they’re perfect and in range, you may proceed to investigate and fall back on a factory facility reset.

Something else, raise the issue to your device carrier or Apple Support for different choices and suggestions.

We hope this article will help you pair iPhone XS Max to a third-party Bluetooth device. If you have any queries or suggestions regarding Android and iOS, please reach out to us by mentioning the query in the comment section below. We will make sure to provide you the solution very quickly.

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